Welcome to the Good Neighbours UK policy page

The following policies apply to:

People who benefit from Good Neighbours UK’s work

Good Neighbours UK Staff and Trustees

Good Neighbours UK volunteers

Other people who come into contact with GNUK through its work

All of these documents are revised regularly so please revisit this page from time to time to get the latest version

Complaints, Whistleblowing and Safeguarding

Whistleblowing is raising a concern about danger or illegality that affects others, this could include fraud, bribery or corruption (see the Anti-Fraud policy for details).  He or she is a messenger raising a concern so that others can address it.

Safeguarding is when someone raises a concern specifically about the well-being of a child or an adult at risk. He or she is a messenger raising a concern so that others can address it.

A complaint or grievance is when someone believes they have been personally treated poorly.  This poor treatment could involve a breach of their individuality and is seeking redress or justice.  The person making the complaint is expected to prove their case.

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Good Neighbours UK is a registered charity in England & Wales (No. 1191924) and a company limited by guarantee (No. 12118933)
Address: Priory Street Centre, 17 Priory Street, York, YO1 6ET

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